Create a Service Ticket

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If you have an existing service case numberĀ and have a question, please contact us atĀ 888.381.1550 or complete this contact request form.
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To create a service request, please create a service ticket by completing the form linked below.
Service Request Form

CUSTOMER-CENTRIC

Extending beyond the warranty
period, ensuring ongoing support and assistance

SERVICE BEYOND PURCHASE

1 year for parts and labor, 3 years for the heart of the chill, the compressor

FREE SHIPPING

Free standard nationwide shipping to the lower 48 (Ice Machines Only)

ESSENTIAL FEATURES

No excessive features that could
compromise longevity